What's new in fsDesk Pro

English version New — English language version added. Users can now set their preferred language in their profile. English is the default.

Filtering tickets Improvement — Greater options for filtering tickets by the client have been made available.

Login notifications Improvement — The ability to disable email notifications about user login has been added.

Work time Improvement — Added work time summary in the ticket header.

Content formatting Improvement — Improved formatting of the ticket description and notes when loading from email.

Loading emails Hotfix — Fixed a bug related to loading long email messages.

Optimization Hotfix — Bug fixes and performance optimizations have been implemented.

Priorities - Edit New — the ability to edit the priority dictionary has been made available

Customer panel - user editing New— the ability to edit users by the client administrator has been made available

Notes View Improvement — Changed the note list view to improve readability

Deleting reports Improvement — added the ability to delete report definitions

Session counter Improvement — added a counter showing how long it takes for the user's session to expire

Working hours dates Hotfix — improved display and editing of working hours (global and contract level)

Editing the price per hour of work Hotfix — improved display and editing of the price per hour of work

New report for clients New— new report on working time use available in the customer panel

Subcontractors Security— improved task visibility

E-mail notifications Improvement — notifications for new users are enabled by default (they are set when a new record is saved).

Editing a ticket by a customer Improvement— all fields are grayed out if customer editing of reports is disabled.

Dates in case Hotfix — Setting the statuses appropriately will result in the completion of the implementation start, submission, resolution, and closure dates.

Work time Hotfix— working times are now displayed correctly in reports